Contact Us - Canal Winchester
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Assisted Living Frequently Asked Questions
May I bring my own furniture or do you provide furniture?
We encourage you to bring your own furniture and decorate your room to your personal tastes.
Is there an annual lease?
We don’t have long-term leases. All residents pay on a month-to-month basis. We simply ask for thirty days’ notice if and when you plan to vacate your apartment.
Is there a security deposit?
At most of our centers, the security deposit is $1,000. The deposit is non-refundable.
How do I get my medications?
Although we have contracted with a pharmacy to provide medications to all of our residents, you may continue to have your medications filled at the pharmacy of your choice.
Do I keep my medications in my apartment?
You may keep your medications in your apartment. If you prefer, our nurse can secure it in our medication cart and administer it to you at the appropriate times. However, there is a charge for that service.
Will a doctor see me in my apartment or do I have to go out?
For your convenience, several of our attending physicians make themselves available to see assisted living residents. If you prefer, you may continue to see your own physician(s) outside the center.
Can I come and go as I please?
Just like your own home, you’re free to come and go as you wish. We only ask that you let the staff know if you’re going to miss a meal or be out of the center for an extended period of time.
Are meals included?
All meals and snacks are included in our daily rate and provided according to your dietary needs. We do our best each day to offer appetizing and nutritious meals. Whether you order from our bistro menu or choose the special of the day, we’re confident that you’ll find something that appeals to you. A private dining room for family gatherings and parties is available by reservation. Please contact the facility receptionist for information on how to reserve the room.
Can I cook in my apartment?
For your convenience, the apartment is equipped with a small kitchenette. While stoves are not provided, you’re welcome to have small appliances such as a coffee maker or microwave in your apartment.
Do you have any activities?
Social, educational and recreational activities are available each day of the week. From music and games to crafts and religious services, we offer something for everyone.
Do you provide any transportation?
Some of our assisted living centers offer transportation to doctors’ appointments either free of charge or for a nominal fee. In any event, we will be happy to assist in arranging transportation to and from your appointments outside the center in the most cost-effective manner that’s in keeping with your needs.
Can I smoke at the center?
All our centers are smoke-free facilities, so smoking is not permitted in your apartment. Smoking by residents and guests is permitted only in outside designated areas.
When are visiting hours?
We have no limits on visiting hours. Family, friends, children, and even pets are welcome to visit 24 hours a day, 7 days a week.
Can guests eat meals with me?
Absolutely. Guest meals are available daily and can be ordered by contacting our receptionist.
Do you have a beauty and barber shop?
All of our centers are equipped with a full-service salon. All salon services are billed to you.