Welcome to the Optalis Communities
I’m delighted to personally welcome you to the Cranberry Park communities!
I know that you may have complicated feelings about moving to a new home. However, I want you to rest assured that our team is ready and prepared to welcome you warmly.
If you have any further questions or concerns, do not hesitate to reach out to your community representative. I look forward to your arrival!
Frequently Asked Questions
Will someone be there to greet me when I check in?
Yes! Upon arrival, you will be greeted warmly by the care team. Don’t worry! They will be well-informed of your current condition and specific care needs. They will complete an initial health assessment and answer any questions you may have.
Are visitors allowed?
Please read our updated COVID-19 protocols regarding visitation.
What about meals?
For lunch and dinner, we have a “special of the day” option. You may choose to enjoy your meals in our well-appointed dining room or have your meals delivered to your room. We also have a Bistro Menu that many order from, which offers many more delicious choices.
How to Keep Medical Bills Organized
After a hospital stay, a visit to your doctor, or a skilled nursing facility stay, you may receive many different documents. It is very important to keep these medical bills, payment statements, receipts, prescription information, and claim forms together and in order.
Download our guide, How to Keep Medical Bills Organized, for helpful tips to keep track of important information.